Refund policy

Returns
Our policy lasts 5 days. If 5 days have gone by since your purchase has been delivered, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. 

To complete your return, we require a receipt or proof of purchase. 

If return is for a change in size or product, you will be required to pay full shipping (to return the product and for me to send out a new item)

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at horseracingts@gmail.com 

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged.

If you need to change a product due to size, you will be required to pay shipping both ways as well as the offset cost of the product 

£5 T-Shirt

£12 Sweatshirt 

£15 Hoodie 

We do not exchange customized items unless we have made an error. 

If you need to exchange it for the same item, send us an email at horseracingts@gmail.com and send your item to: Glenariffe, Aulton Road, Cruden Bay, AB42 0NN

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at horseracingts@gmail.com and send your item to: Glenariffe, Aulton Road, Cruden Bay, AB42 0NN

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: Glenariffe, Aulton Road, Cruden Bay, AB42 0NN

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £50 you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item